Privacy Policy

Lightspeed Consulting Services ("Lightspeed," "we," "us," or "our") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

We collect the following categories of information:

• Contact details — such as your name, email address, phone number, company name, and any other information you choose to provide when you contact us or submit a form on this website.
• Communications data — the content of emails, form submissions, text messages, and other correspondence you exchange with us, along with related metadata such as the date and time of the communication.
• Usage data — technical information generated when you visit this website, such as IP address, browser type, device information, pages visited, and the date and time of your visit. This data is collected at the infrastructure level by our hosting provider for security and performance purposes.

2. How We Collect Information

We collect information in three ways:

• Directly from you — when you email us, call us, text us, or submit a form on this website;
• Automatically — when standard technical logs are generated by the servers and network infrastructure that deliver this website;
• In the course of an engagement — when clients provide business contact information and project materials needed to perform our services.

3. How We Use Information

We use the information we collect to:

• Respond to your inquiries and communicate with you about our services;
• Prepare proposals and perform, manage, and invoice client engagements;
• Send you text messages related to our services if you have provided your phone number, subject to the opt-out rights described below;
• Operate, secure, and improve this website;
• Comply with legal obligations and enforce our agreements.

We do not use your personal information for automated decision-making, and we do not sell it.

4. SMS Communications

If you provide a phone number, we may use it to send you text messages related to our services. You may opt out of text messages at any time by replying STOP. Message and data rates may apply.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal information. We do not share your personal information with third parties for their own marketing purposes. Your information is shared only with:

• Service providers that help us operate this website and our business — such as website hosting, email, and messaging providers — and that process information only on our behalf and under appropriate safeguards;
• Legal and safety recipients — where disclosure is required by law, regulation, subpoena, or court order, or is necessary to protect our rights, safety, or property;
• A successor entity — in connection with a merger, acquisition, or sale of business assets, in which case this policy will continue to apply to your information.

Mobile opt-in data and SMS consent are not shared with or sold to third parties or affiliates for marketing purposes.

6. Data Retention

We retain personal information only as long as it is needed for the purposes described in this policy — typically for the duration of our relationship with you and for a reasonable period afterward to answer follow-up inquiries, maintain business records, and satisfy legal, tax, and accounting requirements. When information is no longer needed, we delete it or de-identify it.

7. Your Rights

You may request:

• Access — a copy of the personal information we hold about you;
• Correction — that we update or correct inaccurate information;
• Deletion — that we delete your personal information, subject to any legal retention obligations.

To exercise any of these rights, email us at info@lightspeedcs.com. We will respond within a reasonable timeframe and may need to verify your identity before acting on a request. You may also opt out of text messages at any time by replying STOP to any message from us.

8. Cookies and Tracking Technologies

This website does not use advertising cookies, analytics trackers, or social media pixels. Our hosting and content delivery provider may set strictly necessary cookies or use similar technologies for security and performance purposes (for example, to protect against malicious traffic). The website also loads fonts from a third-party font service, which receives standard technical request data (such as your IP address) in order to deliver the font files. You can control cookies through your browser settings; the website remains usable with cookies disabled.

9. Data Security

We take reasonable administrative and technical measures to protect your information, including serving this website over HTTPS encryption, limiting access to personal information to those who need it, and using reputable providers for hosting and email. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information in a manner consistent with industry practice.

10. Children's Privacy

Our website and services are directed at businesses and professionals and are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us at info@lightspeedcs.com and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Material changes will be reflected on this page before they take effect. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at info@lightspeedcs.com.